{"id":3321,"date":"2025-05-29T15:11:02","date_gmt":"2025-05-29T14:11:02","guid":{"rendered":"https:\/\/aegislens.com\/home\/?p=3321"},"modified":"2025-05-29T15:11:02","modified_gmt":"2025-05-29T14:11:02","slug":"dragonforce-takes-advantage-of-simplehelp-vulnerabilities-spreading-ransomware-on-customer-devices","status":"publish","type":"post","link":"https:\/\/aegislens.com\/home\/dragonforce-takes-advantage-of-simplehelp-vulnerabilities-spreading-ransomware-on-customer-devices\/","title":{"rendered":"DragonForce Takes Advantage of SimpleHelp Vulnerabilities &#8211; Spreading Ransomware on Customer Devices"},"content":{"rendered":"<p>initially reported by cybersecurity researcher Desmond Lloyds last month.<\/p>\n<h2>Attack Mechanism<\/h2>\n<p>The DragonForce hacker group reportedly used social engineering to induce a SimpleHelp user into downloading the malware.<\/p>\n<p>The moment that occurred, the attack unfolded in three phases.<\/p>\n<p>Initially, the hackers exploited CVE-2024-57727 by sending a craftily designed packet that led to a SimpleHelp protocol enumeration.<\/p>\n<p>Then, they used CVE-2024-57728, a flaw that allows overall control bypass, to escalate their privileges.<\/p>\n<p>Finally, CVE-2024-57726 was employed to ensure a persistent connection even after the system restarted.<\/p>\n<h2>DragonForce and SimpleHelp<\/h2>\n<p>According to research from IronNet Cybersecurity, DragonForce has been quite active in exploiting the vulnerabilities of SimpleHelp, a popular RMM tool often utilized by MSPs. &#8216;Their persistent, targeted campaigns shouldn&#8217;t be taken lightly&#8217;, explains Michael James, the senior analyst from IronNet. &#8216;The threat level is considerably high, especially with the group&#8217;s habit of adapting and getting more creative with each attack.&#8217;<\/p>\n<h2>Securing Endpoints<\/h2>\n<p>Jane Peterson of CyberMethods recommends MSPs to update their SimpleHelp software to the latest version and apply appropriate patches.<\/p>\n<p>She also advised organizations to run a thorough security audit to identify potential flaws and to secure their endpoints with robust security measures.<\/p>\n<p>This includes using strong passwords, multi-factor authentication, regular security updates and patches, and ensuring workforce cybersecurity awareness.<\/p>\n<h2>Impact of the Attack<\/h2>\n<p>While the immediate performers of this attack seem to be materializing their exploitation profits via ransom payments, there is a possibility that these could be a smokescreen for undertaking larger, more threatening long-term operations.<\/p>\n<p>As of now, DragonForce&#8217;s involvement and the exploitation of SimpleHelp&#8217;s flaws have triggered numerous industries to scrutinize the security of MSPs and the software they use.<\/p>\n<h2>Final Thoughts<\/h2>\n<p>The DragonForce incident is yet another grim reminder of the cyber threat landscape and the importance of keeping up-to-date patches for all software.<\/p>\n<p>Organizations need to heighten their vigilance and adopt a proactive approach towards ensuring robust endpoint security and thwart such ransomware attacks.<\/p>\n<p><strong>Follow-Up Reading<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/research.ironnet.com\/simplehelp-vulnerabilities\">IronNet Research: Understanding SimpleHelp Vulnerabilities<\/a><\/li>\n<li><a href=\"https:\/\/www.cybermethods.com\/blog\/dragonforce-ransomware-explained\">DragonForce Ransomware Explained &#8211; CyberMethods<\/a><\/li>\n<li><a href=\"https:\/\/www.desmondlloyds.com\/blog\/cve-2024-57727-cve-2024-57728-cve-2024-57726-explained\">CVE-2024-57727, CVE-2024-57728, and CVE-2024-57726 Explained &#8211; by Desmond Lloyds<\/a><\/li>\n<\/ul><\/p>\n","protected":false},"excerpt":{"rendered":"<p>initially reported by cybersecurity researcher Desmond Lloyds last month. Attack Mechanism The DragonForce hacker group<\/p>\n","protected":false},"author":1,"featured_media":3322,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"pmpro_default_level":"","_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[2,5],"tags":[],"class_list":["post-3321","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cybersecurity","category-news","pmpro-has-access"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"initially reported by cybersecurity researcher Desmond Lloyds last month. 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Attack Mechanism The DragonForce hacker group reportedly used social engineering to induce a SimpleHelp user into downloading the malware.The moment that occurred, the attack unfolded in three phases.Initially, the hackers exploited CVE-2024-57727 by sending a craftily designed packet that led to a SimpleHelp protocol enumeration.Then, they\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/aegislens.com\/home\/dragonforce-takes-advantage-of-simplehelp-vulnerabilities-spreading-ransomware-on-customer-devices\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2025-05-29T14:11:02+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2025-05-29T14:11:02+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:site\" content=\"@AegisLens\" \/>\n\t\t<meta name=\"twitter:title\" content=\"DragonForce Takes Advantage of SimpleHelp Vulnerabilities \u2013 Spreading Ransomware on Customer Devices \u203a AegisLens\" \/>\n\t\t<meta name=\"twitter:description\" content=\"initially reported by cybersecurity researcher Desmond Lloyds last month. 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Attack Mechanism The DragonForce hacker group reportedly used social engineering to induce a SimpleHelp user into downloading the malware.The moment that occurred, the attack unfolded in three phases.Initially, the hackers exploited CVE-2024-57727 by sending a craftily designed packet that led to a SimpleHelp protocol enumeration.Then, they","inLanguage":"en-GB","isPartOf":{"@id":"https:\/\/aegislens.com\/home\/#website"},"breadcrumb":{"@id":"https:\/\/aegislens.com\/home\/dragonforce-takes-advantage-of-simplehelp-vulnerabilities-spreading-ransomware-on-customer-devices\/#breadcrumblist"},"author":{"@id":"https:\/\/aegislens.com\/home\/author\/craig\/#author"},"creator":{"@id":"https:\/\/aegislens.com\/home\/author\/craig\/#author"},"image":{"@type":"ImageObject","url":"https:\/\/aegislens.com\/home\/wp-content\/uploads\/2025\/05\/simplehelp.png","@id":"https:\/\/aegislens.com\/home\/dragonforce-takes-advantage-of-simplehelp-vulnerabilities-spreading-ransomware-on-customer-devices\/#mainImage","width":1024,"height":1024,"caption":"SimpleHelp"},"primaryImageOfPage":{"@id":"https:\/\/aegislens.com\/home\/dragonforce-takes-advantage-of-simplehelp-vulnerabilities-spreading-ransomware-on-customer-devices\/#mainImage"},"datePublished":"2025-05-29T15:11:02+01:00","dateModified":"2025-05-29T15:11:02+01:00"},{"@type":"WebSite","@id":"https:\/\/aegislens.com\/home\/#website","url":"https:\/\/aegislens.com\/home\/","name":"AegisLens","description":"CYBERSECURITY","inLanguage":"en-GB","publisher":{"@id":"https:\/\/aegislens.com\/home\/#organization"}}]},"og:locale":"en_GB","og:site_name":"AegisLens \u203a CYBERSECURITY","og:type":"article","og:title":"DragonForce Takes Advantage of SimpleHelp Vulnerabilities \u2013 Spreading Ransomware on Customer Devices \u203a AegisLens","og:description":"initially reported by cybersecurity researcher Desmond Lloyds last month. Attack Mechanism The DragonForce hacker group reportedly used social engineering to induce a SimpleHelp user into downloading the malware.The moment that occurred, the attack unfolded in three phases.Initially, the hackers exploited CVE-2024-57727 by sending a craftily designed packet that led to a SimpleHelp protocol enumeration.Then, they","og:url":"https:\/\/aegislens.com\/home\/dragonforce-takes-advantage-of-simplehelp-vulnerabilities-spreading-ransomware-on-customer-devices\/","article:published_time":"2025-05-29T14:11:02+00:00","article:modified_time":"2025-05-29T14:11:02+00:00","twitter:card":"summary_large_image","twitter:site":"@AegisLens","twitter:title":"DragonForce Takes Advantage of SimpleHelp Vulnerabilities \u2013 Spreading Ransomware on Customer Devices \u203a AegisLens","twitter:description":"initially reported by cybersecurity researcher Desmond Lloyds last month. Attack Mechanism The DragonForce hacker group reportedly used social engineering to induce a SimpleHelp user into downloading the malware.The moment that occurred, the attack unfolded in three phases.Initially, the hackers exploited CVE-2024-57727 by sending a craftily designed packet that led to a SimpleHelp protocol enumeration.Then, they","twitter:image":"https:\/\/aegislens.com\/home\/wp-content\/uploads\/2024\/09\/cropped-cropped-cropped-logo-1.jpg"},"aioseo_meta_data":{"post_id":"3321","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2025-05-30 14:55:41","updated":"2025-06-04 13:20:02","seo_analyzer_scan_date":null,"focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/aegislens.com\/home\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/aegislens.com\/home\/category\/cybersecurity\/\" title=\"Cybersecurity\">Cybersecurity<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tDragonForce Takes Advantage of SimpleHelp Vulnerabilities \u2013 Spreading Ransomware on Customer Devices\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/aegislens.com\/home"},{"label":"Cybersecurity","link":"https:\/\/aegislens.com\/home\/category\/cybersecurity\/"},{"label":"DragonForce Takes Advantage of SimpleHelp Vulnerabilities &#8211; Spreading Ransomware on Customer Devices","link":"https:\/\/aegislens.com\/home\/dragonforce-takes-advantage-of-simplehelp-vulnerabilities-spreading-ransomware-on-customer-devices\/"}],"_links":{"self":[{"href":"https:\/\/aegislens.com\/home\/wp-json\/wp\/v2\/posts\/3321","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aegislens.com\/home\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aegislens.com\/home\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aegislens.com\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aegislens.com\/home\/wp-json\/wp\/v2\/comments?post=3321"}],"version-history":[{"count":1,"href":"https:\/\/aegislens.com\/home\/wp-json\/wp\/v2\/posts\/3321\/revisions"}],"predecessor-version":[{"id":3444,"href":"https:\/\/aegislens.com\/home\/wp-json\/wp\/v2\/posts\/3321\/revisions\/3444"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aegislens.com\/home\/wp-json\/wp\/v2\/media\/3322"}],"wp:attachment":[{"href":"https:\/\/aegislens.com\/home\/wp-json\/wp\/v2\/media?parent=3321"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aegislens.com\/home\/wp-json\/wp\/v2\/categories?post=3321"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aegislens.com\/home\/wp-json\/wp\/v2\/tags?post=3321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}